Infectious Diseases

Choose a Infectious Diseases specialist from the list and create your appointment. At the scheduled time, your doctor calls you through the secure system; you can join from a computer, tablet or smartphone, share your complaints, and receive an e-prescription if needed.

A smartphone, tablet or computer with an internet connection is enough. A camera and microphone are recommended; a quiet environment and a strong internet connection improve the call quality.

You're asked to enter your identity details when logging in, and complete additional verification steps if required. This is necessary for patient safety and legal obligations; all your information is protected with secure protocols.

No. In cases requiring urgent intervention, go to the nearest emergency department. The online consultation service is designed for evaluating non-urgent health concerns and providing preliminary guidance.

The fee may vary depending on the doctor and consultation length you choose. If you have private health insurance, it's processed through the system as pre-authorization; if not, you can pay securely by credit card or bank transfer.

If your doctor decides your complaint needs a closer, in-person examination, you're referred to the appropriate clinic. In that case, the fee you paid for the online consultation is deducted from the in-person examination fee, so you can continue without any extra loss.