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Online and In-Person Doctor Appointments
With Happ Health you can reach specialists in 24 branches from a single platform, whether you prefer an online consultation or an in-person appointment.
Online appointments are a fast, practical solution for minor complaints, follow-up checks and remote consultations. In-person appointments suit cases requiring examination, testing or physical assessment. You can book for yourself or on behalf of a relative.
Which Branches Can You Book?
You can consult specialists across the main branches. If you're not sure which branch to choose, Happ AI will suggest the best fit for you.
How Does the Appointment Process Work?
Frequently Asked Questions About Online Doctors
First, choose a specialist in the relevant branch and create your appointment. At the scheduled time, your doctor calls you through the secure system; you can join from a computer, tablet or smartphone, share your complaints, and receive an e-prescription if needed.
A smartphone, tablet or computer with an internet connection is enough. A camera and microphone are recommended; a quiet environment and a strong internet connection improve the call quality.
You're asked to enter your identity details when logging in, and complete additional verification steps if required. This is necessary for patient safety and legal obligations; all your information is protected with secure protocols.
No. In cases requiring urgent intervention, such as a heart attack, severe trauma or loss of consciousness, go to the nearest emergency department. The online doctor service is designed for evaluating non-urgent health concerns.
Yes. Since Happ Health is accessed over the internet, you can consult specialist doctors regardless of the country you're in; all you need is a stable internet connection and a device with a camera and microphone.
The fee may vary depending on the branch and consultation length you choose. If you have private health insurance, it's processed through the system as pre-authorization; if not, you can pay securely by credit card or bank transfer.
If your doctor decides your complaint needs a closer, in-person examination, you're referred to the appropriate clinic. In that case, the fee you paid for the online consultation is deducted from the in-person examination fee, so you can continue without any extra loss.