Not sure which branch you need?
Tell us your complaint and Happ AI will suggest the best branch and create your appointment in minutes.
How to Book an Online Doctor Appointment
Plan your specialist appointment in a few steps.
Choose a Branch
Select the branch you need, or get a suggestion with 'Not Sure Which Branch'.
Choose Your Doctor
Pick a suitable specialist by reviewing their experience and background.
Choose Date and Time
Choose a day and time that works for you; online or in person.
Who Is It For?
Book an appointment for yourself or a relative.
Confirm and Book
Confirm the details; your appointment will be created.
What Is an Online Doctor?
An online doctor consultation lets a physician assess you over video without you being in the same room. With Happ Health you can reach specialists in 24 branches from a single platform, whether you prefer an online consultation or an in-person appointment.
Online appointments are a fast, practical solution for minor complaints, follow-up checks and remote consultations. In-person appointments suit cases requiring examination, testing or physical assessment. You can book for yourself or on behalf of a relative.
How Does the Online Doctor Service Work?
At your appointment time your doctor calls you through Happ Health's secure consultation platform. You can join from a computer, tablet or smartphone and share your complaints, the medicines you take and any previous test results.
When your doctor considers it necessary, your e-prescription is issued during the consultation and any test or report request is submitted. If your complaint requires a physical examination, you are referred to the appropriate clinic.
Which Branches Can You Book?
You can consult specialists across the main branches. If you're not sure which branch to choose, Happ AI will suggest the best fit for you.
Online Doctor Features
Advantages of an Online Doctor
An online consultation does not replace a physical examination, but in many cases it makes healthcare easier to reach.
- Saves time: You consult from wherever you are, with no travel and no waiting room.
- Uninterrupted follow-up: Chronic disease check-ups and prescription renewals stay on schedule.
- Access from anywhere: You can see the same specialists while out of town or abroad.
- Privacy: Topics that are hard to share can be discussed in your own space, without entering a waiting room.
- Lower infection risk: During infection season you can be assessed without going to a hospital.
Health Problems an Online Doctor Can Help With
Many visits that need no physical examination or imaging can be completed online. The most common are:
Chronic disease follow-up
For conditions such as hypertension, diabetes, thyroid disorders and asthma, routine check-ups, interpreting test results and reviewing medication can be handled online.
Acute and minor complaints
Upper respiratory infections, sore throat, allergy symptoms, urinary tract infections and mild skin problems can be assessed remotely.
Mental health
Anxiety, sleep problems, stress and mood changes are handled effectively in online psychiatry and psychology sessions.
Nutrition counselling
Weight management, sports nutrition, nutrition in pregnancy and condition-specific diet plans can be planned in dietitian sessions.
In emergencies such as chest pain, shortness of breath, loss of consciousness, severe bleeding or trauma, do not wait for an online consultation — go to the nearest emergency department.
Frequently Asked Questions About Online Doctors
First, choose a specialist in the relevant branch and create your appointment. At the scheduled time, your doctor calls you through the secure system; you can join from a computer, tablet or smartphone, share your complaints, and receive an e-prescription if needed.
A smartphone, tablet or computer with an internet connection is enough. A camera and microphone are recommended; a quiet environment and a strong internet connection improve the call quality.
You're asked to enter your identity details when logging in, and complete additional verification steps if required. This is necessary for patient safety and legal obligations; all your information is protected with secure protocols.
No. In cases requiring urgent intervention, such as a heart attack, severe trauma or loss of consciousness, go to the nearest emergency department. The online doctor service is designed for evaluating non-urgent health concerns.
Yes. Since Happ Health is accessed over the internet, you can consult specialist doctors regardless of the country you're in; all you need is a stable internet connection and a device with a camera and microphone.
The fee may vary depending on the branch and consultation length you choose. If you have private health insurance, it's processed through the system as pre-authorization; if not, you can pay securely by credit card or bank transfer.
If your doctor decides your complaint needs a closer, in-person examination, you're referred to the appropriate clinic. In that case, the fee you paid for the online consultation is deducted from the in-person examination fee, so you can continue without any extra loss.